Shipping Policy

Thank you for shopping at www.socknestbox.com.

This Shipping Policy explains how we process, ship, and deliver orders placed through www.socknestbox.com.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

All orders are processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

During promotional events or periods of high order volume, processing times may be slightly extended.

2. Shipping Destinations

SockNestBox currently ships to most countries within Europe.

If your delivery location is not available during checkout, please contact our customer support team before placing your order.

3. Estimated Delivery Time

Estimated delivery times are as follows:

Order Processing: 1–2 Business Days
Standard Shipping: 3–7 Business Days

The total estimated delivery time is generally 4–9 business days.

Please note that these are estimated delivery times and are not guaranteed.

4. Shipping Costs

Shipping fees are calculated during checkout based on:

Delivery destination
Package size and weight
Shipping method selected

Any applicable shipping charges will be clearly displayed before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates may require 24–48 hours before becoming active on the carrier’s website.

6. Delivery Delays

Although we work with reliable logistics partners, delivery may occasionally be delayed due to circumstances beyond our control, including but not limited to:

Severe weather conditions
Customs inspections
Public holidays
Transportation disruptions
High shipping volumes
Carrier operational delays

We appreciate your patience should such situations occur.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and an order has already been shipped, SockNestBox cannot guarantee successful delivery or be held responsible for delays, failed deliveries, or additional shipping costs resulting from inaccurate information.

8. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible.

To assist with the investigation, please provide:

Your Order Number
Photographs of any damaged items or packaging (if applicable)
A description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

9. Customs & Import Duties

For shipments that may be subject to customs inspections or import duties, any applicable taxes, customs fees, or import charges imposed by local authorities are the responsibility of the customer unless otherwise stated at checkout.

10. Partial Shipments

In some cases, orders containing multiple products may be shipped separately to improve delivery efficiency or due to inventory availability.

Customers will not be charged additional shipping fees solely because an order is fulfilled in multiple shipments.

11. Delivery Confirmation

A shipment will be considered delivered once the carrier confirms successful delivery to the shipping address provided by the customer.

If you believe your package was marked as delivered but cannot be located, please first check with household members, neighbors, or your local carrier before contacting us.

12. Shipping Restrictions

We reserve the right to refuse shipment to locations where delivery is unavailable, prohibited by law, or where shipping services cannot reasonably be provided.

13. Changes to This Shipping Policy

SockNestBox reserves the right to modify this Shipping Policy at any time.

Any updates will become effective immediately after being published on this page.

14. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Website: www.socknestbox.com

Email: storage@pairpocketcrate.com

Our customer support team will be happy to assist you with any shipping-related inquiries.